Privacy Policy - Express Mobile Auto Glass
Effective Date: 09-18-2026
This Privacy Policy explains how Express Mobile Auto Glass in Carlsbad, CA handles personal information provided through its website, phone communications, quote requests, service inquiries, and appointment scheduling.
Information we collect
Express Mobile Auto Glass may receive information customers provide when contacting the business, requesting a quote, or arranging service.
Information customers provide can include:
- Name
- Phone number
- Email address
- Vehicle year, make, and model
- Vehicle glass or windshield information
- Service location
- Details about damaged auto glass
- Quote request information
- Appointment information
- Other information submitted through customer communications or website features
The website may also collect technical information automatically, including IP address, browser type, device information, referring pages, and website activity.
How we use information
Express Mobile Auto Glass uses customer information to respond to service requests and support business operations.
Information can be used to:
- Respond to service inquiries
- Prepare requested quotes
- Schedule appointments
- Confirm service details
- Communicate about active appointments or requests
- Provide customer support
- Maintain the website
- Support website security and technical operation
Cookies and website technologies
The Express Mobile Auto Glass website may use cookies and similar technologies to support website functionality.
Cookies can support:
- Website functionality
- Browser preferences
- Website security
- Website performance measurement, when applicable
You can control cookies through your browser settings. Disabling certain cookies can affect website functionality.
If the website uses third-party tools, those providers may collect technical information under their own privacy policies.
Data security
Express Mobile Auto Glass uses reasonable measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.
No website, communication system, or data-storage method can guarantee complete security.
Data retention
Personal information may be retained for as long as needed to support customer requests, maintain business records, meet legal requirements, or support legitimate operational purposes.
Retention periods can vary based on the type of information and the reason it was collected.
California privacy rights
California privacy rights depend on the laws that apply to Express Mobile Auto Glass and its information practices.
The California Consumer Privacy Act does not apply to every business operating in California. Applicability depends on statutory requirements related to the business and its handling of personal information.
If the California Consumer Privacy Act applies, California residents can have rights including:
- The right to request information about personal information collected
- The right to request access to certain personal information
- The right to request correction of inaccurate personal information
- The right to request deletion of certain personal information
- The right to receive information about certain disclosures of personal information
- The right to opt out of certain sales or sharing of personal information when applicable
- The right to receive nondiscriminatory treatment for exercising applicable privacy rights
The availability of each right depends on applicable law, legal exceptions, and the business's information practices.
Questions about applicable privacy rights can be directed to the contact information below.
Children's privacy
The Express Mobile Auto Glass website provides information for people seeking automotive glass services and is not designed as a children's website.
Express Mobile Auto Glass does not knowingly seek personal information from children under 13 through the website. A parent or legal guardian who believes a child submitted personal information can contact the business regarding that information.
Third-party links
The Express Mobile Auto Glass website may contain links to independently operated third-party websites.
Third-party websites maintain their own privacy policies. Express Mobile Auto Glass does not control the privacy practices of independently operated websites.
You should review the privacy policy of any third-party website you choose to access.
Changes to this Privacy Policy
Express Mobile Auto Glass may update this Privacy Policy when business practices, website functionality, or applicable legal requirements change.
The Effective Date at the top of this page identifies the current version of the policy.
Contact us
Questions about this Privacy Policy can be directed to:
Express Mobile Auto Glass
Phone: (760) 585-9392
Hours: Monday-Saturday, 8:00 AM to 6:00 PM